When the client pays the hero directly, whether as a full-time hire or as a freelancer, the client pays the fee. When payments are processed by the Commerce Hero platform, the fee is deducted from the amount that is paid out to the hero.
What happens if I hire someone and then let them go?
If a full-time hire stops working for you for any reason (you let them go, they choose to leave, etc.), you stop paying that month. Simple as that.
This is simply the credit card (or ACH) processing fee that we are charged by our credit card processor.
Can I see an example of fees for a full time hire?
Let's say you hire someone for $100k. Monthly pay is $8333. You would pay 12% of that monthly pay, or $1k, per month, starting on their start date, and ending either when they stop working for you for any reason, or after 15 months.
How long are the fees charged for?
In the case of a full time hire, for 15 months from the start date. In the case of freelance work, for the lifetime of the client engagement.